Home > Contact Us Tenderheaded Accessories Contact Information For questions, please e-mail us at: info@tenderheaded.com and you will usually receive a response within 6 hours. You may place phone orders via our 24-hour line at 1-866-863-5977. Note that our phone operators cannot answer most questions regarding the products. If you have a question, please email us at the above email address. Please note that at this time, we do not have a physical store and only sell our products via the Internet. Main Office Tenderheaded Accessories 114-37 178th Place Jamaica, New York 11434 Fax: (718) 558-9081 Warehouse Tenderheaded Accessories c/o Logistech, Inc. 1800 Quality Drive NE Wilson, NC 27893 Return Policy We gladly accept returns within 30 days after you receive your purchase. We deem receipt to be 10 business days after your order is shipped. To return merchandise, please send an email to info@tenderheaded.com and indicate what items you want to return and the reason for your return. You will then receive an RMA# and instructions on where to send your return. Your charge card will be credited within 5 business days after the item is returned. If you want to make an exchange, simply follow the above instructions for processing a return and simply order the item(s) you want from our site. Unless your item is damaged or defective, you will be responsible for return shipping fees. |
Phone Orders (24 Hrs)
1-866-863-5977
Questions? Click Below to E-mail Us:
info@tenderheaded.com
Mail/Fax Order Form
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